Send Bulk Email or Text Message to Customers

1. Click Comms in the sidebar and choose Bulk Email & SMS.
   
2. Under 1 Delivery method, choose Email, SMS or Email + SMS. SMS needs a text message provider first: click Configure Text Messages. See Set Up Twilio Account.
3. Under 2 Select recipients, tick Select all customers, or choose Customer groups, or search for customers under Add individual customers. Selected customers lists who will get the message.
   
4. Under 3 Template, choose a saved message to start from, or leave Start with a blank message. See Create Email or Text Message Templates.
5. On the right, enter the Email subject and the Email body. Use {contact_firstname} and {contact_lastname} to add each customer’s name. Add files under Attachments if you need to. Click Preview email to check it.
   
6. Check the number of customers in the bar at the bottom and click Send message. Reset clears the form.

Note: with the built-in Garage Invoice Email provider you can send to up to 10 customers at a time. Larger lists are limited to the first 10. Click Change email provider to use your own email provider.

Feature Email and SMS notifications: see what it does and how it fits your workshop.