Appointments
The Appointments module in Garage Invoice is designed to help you manage your diary efficiently, reduce no-shows, and make booking easy for both your team and your customers.
With Appointments, you can:
Schedule and manage jobs in advance
View all bookings at a glance on a live calendar
Send automatic email and SMS reminders to customers
Allow customers to book appointments online via a booking form on your website or a direct booking link
Appointments work perfectly for workshops, MOT stations, and mobile mechanics, giving you full control over how work is planned and delivered.
You can also offer optional services during booking, such as:
Courtesy vehicles
Vehicle collection and delivery
Mobile services where you travel to the customer
To reduce no-shows and keep your diary running smoothly, you can automatically:
Create invoices when an appointment is booked
Take payment during the booking process
This keeps your diary full, organised, and predictable.
Setting Up the Appointments Module
Setting up Appointments is straightforward and flexible. The module is built around Providers, Services, and Add-ons, allowing you to mirror how your business actually works.
1. Providers
Providers represent who or where the work is carried out.
A provider can be:
A staff member
A workshop ramp or bay
An MOT bay
A pit or workshop floor
A mobile mechanic or vehicle
Each provider has its own availability and schedule, allowing you to clearly see which jobs are booked and where they are taking place.
This makes it easy to manage multiple locations, bays, or team members without double bookings.
How to add Providers:
https://garageinvoice.co.uk/documentation/garage-invoice-professional/booking-appointments/providers/
2. Services
Services are the main jobs your customers can book.
Examples include:
MOT
Interim / Full Service
Diagnostics
Repairs
For each service, you can:
Set the duration
Set the price
Add a description
Upload an image or icon for better presentation
Services appear on your booking form exactly as you configure them, making it clear and professional for your customers.
How to add Services:
https://garageinvoice.co.uk/documentation/garage-invoice-professional/booking-appointments/services/
3. Service Extras / Add-ons
Service add-ons allow customers to customise their booking.
Examples include:
Additional repairs
Collection & delivery
Mobile service
Extra checks or upgrades
Each add-on can have its own:
Duration
Price
Add-ons are selected during booking and are automatically included in the appointment time and pricing.
How to add Service Add-ons:
https://garageinvoice.co.uk/documentation/garage-invoice-professional/booking-appointments/service-extras-add-ons/
In Summary
The Appointments module helps you:
Stay organised
Reduce missed appointments
Improve customer experience
Get paid upfront
Scale your workshop or mobile operation confidently
Once set up, your booking system works in the background while you focus on getting the jobs done.