Send Appointment Reminder / Notification to Customer

From the appointment page

1. Click Appointments in the sidebar, under Workshop, and click the appointment’s date and time (or hover over it and click View).
2. Click Notify and choose Send Email Reminder or Send SMS Reminder.
   

From the Appointments list

1. Click the paper plane button under the appointment’s date.
   
2. In Send Appointment:
   • Delivery method: turn Email on.
   • Template: chosen automatically from the appointment’s status, for example Appointment Reminder.
   • Send to: the customer’s contact. Click Add CC or Add BCC to copy someone in.
   • Subject & message: open it to change the email text.
   • Appointment PDF is attached. Click Preview PDF to see it.

   

3. Click Send Email.

Sent and scheduled reminders appear under Communication history on the appointment page.

Feature Online booking and appointments: see what it does and how it fits your workshop.