Create Credit Note from Invoice

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  1. Click Sales → Invoices menu located on the sidebar menu (left-hand side of the screen).
    You can also use a shortcut menu. Just click 10 Dashboard 3 31 eye symbol under the Invoices shortcut.
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  2. Hover the cursor over the Invoice number, and click Edit.
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  3. Click More button, and select Create Credit Note.
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    Note: When creating a credit note from a non paid invoice, the credit note amount will get applied to this invoice.

     

  4. Ensure that all details are correct and click:
    Save – to save Credit Note
    Save & Send – to save Credit Note, and send Notification to Customer
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