Privacy Policy

Table Of Contents

Privacy Policy

Garage Invoice Ltd
Email: info@garageinvoice.co.uk
Website: www.garageinvoice.co.uk

Last updated: 28/05/2026

Garage Invoice Ltd (“Garage Invoice”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you use Garage Invoice, our website, our software, and any related services.

Garage Invoice is garage management software used by garages and related businesses to manage customers, vehicles, invoices, estimates, job cards, appointments, reminders, payments, reports and customer communication.

We only collect and use personal data where it is necessary to provide, secure, maintain, support or improve our services, or where we are required to do so by law.

We do not sell personal data.
We do not use personal data for third-party advertising.
We do not share personal data with third parties for advertising, marketing, profiling, or data resale.


1. Who We Are

Garage Invoice Ltd is the data controller for personal data processed in connection with your Garage Invoice account and our website.

You can contact us at:

Garage Invoice Ltd
Email: info@garageinvoice.co.uk

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the email address above.


2. Personal Data We Collect

The personal data we collect depends on how you use Garage Invoice.

Account Information

When you create or use a Garage Invoice account, we may collect:

  • Name
  • Business name
  • Email address
  • Telephone number
  • Billing details
  • Account login details
  • Subscription and package information
  • Business address
  • VAT number or company details, where provided

Customer and Vehicle Data Entered Into Garage Invoice

Garage Invoice users may enter personal data relating to their own customers, contacts and vehicles. This may include:

  • Customer names
  • Business names
  • Email addresses
  • Telephone numbers
  • Postal addresses
  • Vehicle registration numbers
  • Vehicle make, model, colour, mileage, VIN and related vehicle details
  • Service, MOT, repair, invoice, estimate, job card and appointment records
  • Notes added by the Garage Invoice user

This information is controlled by the Garage Invoice user who entered it. Garage Invoice processes this data only to provide the software and related services to that user.

Payment and Subscription Information

Where you purchase or subscribe to Garage Invoice services, we may process payment-related information such as:

  • Billing name
  • Billing address
  • Email address
  • Invoice amount
  • Subscription status
  • Payment status
  • Transaction reference

Payment card or bank details may be processed by the relevant payment provider. Garage Invoice does not store full card details.

Technical and Log Data

When you use Garage Invoice, we may collect technical information such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Date and time of access
  • Pages or features accessed
  • Error logs
  • Security logs
  • Login activity

This information is used to keep Garage Invoice secure, reliable and working correctly.


3. How We Use Personal Data

We use personal data only where we have a valid reason to do so.

We may use personal data to:

  • Create and manage user accounts
  • Provide access to Garage Invoice software
  • Process subscriptions and payments
  • Generate invoices, estimates, job cards, appointments, reminders and reports
  • Send system emails and customer communications requested by the user
  • Provide support
  • Respond to enquiries
  • Maintain, secure and improve Garage Invoice
  • Detect, prevent and investigate fraud, abuse, security issues or technical problems
  • Comply with legal, accounting, tax and regulatory obligations
  • Enforce our terms and conditions

We do not use personal data for third-party advertising, third-party marketing, profiling for advertising, or selling data.


4. Legal Basis for Processing Personal Data

Where UK GDPR or EU GDPR applies, we rely on the following legal bases:

Contract

We process personal data where it is necessary to provide Garage Invoice services, manage accounts, process subscriptions, provide support and operate the software.

Legal Obligation

We may process personal data where required to comply with legal, accounting, tax or regulatory obligations.

Legitimate Interests

We may process personal data where necessary for our legitimate interests, including:

  • Keeping Garage Invoice secure
  • Preventing fraud or misuse
  • Improving system reliability
  • Providing support
  • Maintaining business records
  • Protecting our legal rights

We only rely on legitimate interests where those interests are not overridden by your rights and freedoms.

Consent

Where required, we may rely on consent, for example where a user chooses to connect a third-party account or enable an optional feature.

You may withdraw consent at any time where processing is based on consent.


5. Google User Data

Garage Invoice may allow users to connect their Google account, including Gmail or Google Workspace, so that outgoing emails can be sent from within Garage Invoice.

When a user connects their Google account, Garage Invoice only requests the permissions required to provide the selected functionality.

For Gmail or Google Workspace email sending, Garage Invoice uses Google user data only to allow the user to send outbound emails from within Garage Invoice. This may include emails such as:

  • Invoices
  • Estimates
  • Job cards
  • Statements
  • Appointment confirmations
  • Appointment reminders
  • MOT or service reminders
  • Customer messages requested by the user

Garage Invoice does not use Google user data for advertising, marketing, profiling, analytics, sale of data, or any purpose unrelated to providing or improving the functionality of Garage Invoice.

Garage Invoice does not sell Google user data.

Garage Invoice does not transfer Google user data to third parties for advertising, marketing, profiling, analytics, sale of data, or any purpose unrelated to providing or improving the functionality of Garage Invoice.

Garage Invoice does not read, search, download, monitor, modify or delete emails from the user’s Gmail inbox unless a specific feature is clearly presented to the user and authorised by the user.

Where Gmail sending access is used, the permission is used only to send emails requested by the user from within Garage Invoice.

Google OAuth access tokens and refresh tokens are stored securely and are used only to provide the connected Google functionality selected by the user.

Users may disconnect their Google account at any time from within Garage Invoice, or by contacting us at info@garageinvoice.co.uk. Once disconnected, Garage Invoice will no longer use the connected Google account to send emails.

Garage Invoice’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.


6. Email Sending

Garage Invoice allows users to send emails from within the software.

Depending on the user’s chosen settings, emails may be sent using:

  • Garage Invoice’s built-in email service
  • The user’s own SMTP server
  • Gmail or Google Workspace, where connected by the user
  • Another supported email service, where enabled by the user

Email sending features are used only to send emails requested by the user, such as invoices, estimates, job cards, appointment messages, reminders, statements and other business communications.

Garage Invoice does not use connected email accounts to read inboxes, monitor emails, sell data, or send unrelated marketing.


7. Sharing of Personal Data

Garage Invoice does not sell personal data.

Garage Invoice does not share personal data with third parties for advertising, marketing, profiling or data resale.

We may use carefully selected service providers only where necessary to operate, secure, maintain or provide Garage Invoice services. These providers may include hosting providers, payment providers, email delivery providers, infrastructure providers, support systems or security services.

Where service providers are used, they are only permitted to process data as necessary to provide the relevant service to Garage Invoice. They are not permitted to use the data for their own advertising, marketing, profiling or resale purposes.

We may also disclose personal data where required by law, regulation, legal process, court order, or where necessary to protect our legal rights, users, systems or the security of our services.


8. Payment Providers

If you make a payment for Garage Invoice services, payment details may be processed by the relevant payment provider.

Garage Invoice does not store full payment card details.

Payment providers process payment information only for the purpose of completing the payment, managing subscriptions, preventing fraud and meeting legal or regulatory requirements.


9. Data Storage and Security

We take reasonable and appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

  • Secure server environments
  • Access controls
  • Password protection
  • Encryption where appropriate
  • Security monitoring
  • Backups
  • Logging and audit controls
  • Restricted staff or administrator access

Access to personal data is limited to those who need it to provide, support, maintain or secure Garage Invoice.

No online service can guarantee complete security, but we take data protection seriously and work to keep personal data safe.


10. Data Retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The type of data
  • The reason it was collected
  • Account status
  • Legal, accounting or tax requirements
  • Security and fraud prevention needs
  • Support and dispute resolution requirements

When data is no longer required, we will delete it or anonymise it where reasonably possible.

If a Garage Invoice account is cancelled or deleted, data may be retained for a limited period where necessary for legal, accounting, backup, fraud prevention, dispute resolution or legitimate business purposes.


11. User-Controlled Data

Garage Invoice users are responsible for the customer, vehicle, invoice, appointment and other business data they enter into the software.

Users should ensure they have a lawful basis for entering, storing and using personal data relating to their own customers and contacts.

Garage Invoice processes this data only to provide the software and related services to the Garage Invoice user.


12. Cookies and Similar Technologies

Our website and software may use cookies or similar technologies to make the service work correctly, keep users logged in, remember preferences, improve security and understand basic usage of our services.

Cookies may be used for:

  • Login sessions
  • Security
  • User preferences
  • Essential website functionality
  • Performance and reliability

We do not use cookies to sell personal data or share personal data with third parties for advertising.

Users can control cookies through their browser settings. Disabling some cookies may affect how the website or software works.


13. Children’s Privacy

Garage Invoice is intended for business use and is not directed at children.

We do not knowingly collect personal data from children. If we become aware that a child has provided personal data to us, we will take steps to delete it where required.


14. International Data Transfers

Garage Invoice may use servers, systems or service providers located in the United Kingdom, European Economic Area, or other countries.

Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place, where required by applicable data protection law.


15. Your Data Protection Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Restrict processing
  • Object to processing
  • Request a copy of your data
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at:

info@garageinvoice.co.uk

We may need to verify your identity before responding to certain requests.


16. Account Deletion and Data Removal

Users may request deletion of their Garage Invoice account by contacting us at:

info@garageinvoice.co.uk

Where an account is deleted, we will delete or anonymise personal data where reasonably possible, unless we need to retain certain information for legal, accounting, tax, security, fraud prevention, dispute resolution or legitimate business purposes.

Users who have connected a Google account may disconnect it from within Garage Invoice or by contacting us. Once disconnected, Garage Invoice will no longer use that Google account to send emails.


17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data handling practices.

The latest version will be made available on our website.

Where changes are significant, we may notify users by email or through Garage Invoice.


18. Contact Us

If you have any questions about this Privacy Policy or how Garage Invoice handles personal data, please contact us:

Garage Invoice Ltd
Email: info@garageinvoice.co.uk

Garage Invoice Vehicle Management Software logo in the footer section
Professional, affordable, and feature-rich Invoicing software for Workshops and Car Garages - making management simple and efficient.