Staff and Customer Announcements

1. Click Comms in the sidebar and choose Announcements. Your announcements are listed with their Name and Date. Click Export to export the list.
   
2. Click New Announcement.
3. Enter the Subject and the Message. Then choose who sees it under Audience & attribution:
   • Show to staff: staff see it in the admin area. This is ticked for you.
   • Show to customers (Customer Portal): customers see it when they log in to the Customer Portal.
   • Show my name: show your name next to the announcement.

   

4. Click Save, or Cancel to go back without saving.

Note: Announcements used to be under Utilities. They are now under Comms.

See also: Comms Overview