Troubleshooting
Guide: Troubleshooting
Last Updated: 5 April 2024Fix a website that is not displaying correctly or loading properly, often caused by local settings or browser add-ons.
What are the system requirements?
Last Updated: 7 April 2024Check the system requirements for using your website, including a supported web browser, internet connection and device.
How do I clear my web browser’s cache?
Last Updated: 10 March 2024Clear your web browser's cache to keep website editing running smoothly.
Differences in Live Site and Editor | I can’t see the changes I have made on my site
Last Updated: 10 March 2024Find out why changes you have made may not show on your live site and make sure you save and publish them.
My Website is not Loading | Unable to View My Live Site
Last Updated: 10 March 2024Troubleshoot a website that is not loading or a live site you cannot view, starting with checking your domain name.
Error 401 (Unauthorized)
Last Updated: 10 March 2024Understand and resolve an Error 401 (Unauthorized) message, which means a valid login is needed to view the page.
Error 403 (Forbidden)
Last Updated: 10 March 2024Understand and resolve an Error 403 (Forbidden) message when you are not authorised to view a page.
Error 404 (Not Found)
Last Updated: 10 March 2024Understand and resolve an Error 404 (Not Found) message when a page does not exist at the URL you entered.
Error 500 (Internal Server Error)
Last Updated: 10 March 2024Understand and resolve an Error 500 (Internal Server Error), a general message meaning something has gone wrong on the server.
Error 502 (Bad Gateway)
Last Updated: 10 March 2024Understand and resolve an Error 502 (Bad Gateway) message, starting by reloading the page.
SSL Certificate Error | Security Certificate Error
Last Updated: 10 March 2024Understand why a browser shows an SSL certificate error and what it means when it cannot verify your site's certificate.