Troubleshooting
Error 500 (Internal Server Error)
A 500 Internal Server Error is a general HTTP status code that means something has gone wrong with the server, but the server could not be more specific as to what’s wrong.
To resolve a 500 error message:
- Reload the page by pressing Ctrl + F5 (or Cmd + R on a Mac).
- Check that the URL you are trying to access is correct, then re-enter it in your address bar and press Enter.
- Use another supported browser. If the error only occurs in one browser, clear your browser’s cache.
Note: Still receiving the error after refreshing?
Wait a few minutes and try again. This issue is usually temporary and solved in a matter of minutes.
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