How to Setup an Email AutoResponder

What is an AutoResponder

An autoresponder replies automatically when a specific email address receives an email. This is great to use when notifying customers you have received their email, and they will get a response in a pre-determined time frame. It is also helpful when you are out of the office (such as on holiday), since you can easily let people who contact you know you are currently away and will respond to their request when you return.

Create an Email AutoResponder

1. Start by logging into webmail.
   Remember, you can log into webmail by visiting webmail.example.com. Also, be sure to use the full email address as the username and the password associated with the email account you are logging into.
   
2. Click on Webmail Home button located on the left-hand side.
   
3. Click on your email address and select option Autoresponders.
   
4. Click Add Autoresponder button.
   
5. Fill in the fields to create your AutoResponder. Below is a brief description of the available options.
   

   Option	Description
   Character Set	The standard Character set is “utf-8,” but you can change it here.
   Interval	Here, you can set how many hours to wait before autoresponding to the same email address.
   Email	This will list the email address you are setting up the autoresponder for.
   From	You can enter a “From” address here. I recommend using the same address as the Email field.
   Subject	Enter a subject line here. For example: “We are currently closed”
   HTML	Check this if you want to enter HTML into the “Body” of your email.
   Body	Enter your Autoresponder message here.
   Start	Choose if you want this autoresponder to begin Immediately or set a Custom start time.
   Stop	Here you can set a Custom date for your Autoresponder to stop responding, or set to Never

6. Click on Create button, to add your autoresponder.
   
   You can view/delete email autoresponders on Autoresponders option screen.